Delivery

Protecting our bottles during shipment and relying only on highly qualified shipping companies are the essential elements of our company policy regarding deliveries.

our partners:

for deliveries in Italy up to 18 bottles:

 

for deliveries in Italy over 18 bottles and for all international deliveries:

 

Styrofoam containers and sturdy cardboard boxes are used for all shipments up to 18 bottles, reducing the risk of accidental damage to almost zero and also protecting the wines from abrupt temperature changes. Our service is customized in cooperation with the world’s leading shipping companies, guaranteeing quick and safe deliveries for greater quantities as well, both in Italy and abroad.

Shipping costs obviously vary depending upon the destination and the number of products purchased and are indicated separately during the checkout process. Please note that the costs do not include duty, taxes and excise on alcoholic products other than those requested by Italian law. It is important that you make all the necessary enquiries beforehand to the authorities of the country where the goods will be shipped.

Deliveries in the city and within the province of Milan are free of charge (no minimum order requested).

All deliveries are shipped “ground level”. Shipping companies usually deliver during working hours and on week days. Delivery by appointment or at a specific time is not possible. It is therefore advisable to provide a delivery address where the goods can be received at any time. No deliveries to P.O. boxes.

Delivery is normally within 4 working days for Italy and 7 working days for most foreign destinations.
In case of evident damage, rupture or broken seals on the parcels, goods can be “accepted subject to checking/verification”, otherwise there will be no reimbursement for goods determined to be damaged.

Depending on the shipping company in charge of the delivery, the client will be able to check the status of the shipment using the on-line tracking function available on the shipping company’s website.

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